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Complete Collision Repair Services
We do complete collision repairs on many types of vehicles like Honda, Toyota, GM, Ford, Chrysler, and also high-end vehicles like Mercedes, Porsche, BMW and more. We also do repairs on pickup trucks and SUVs.

Complete Suspension and Alignment Services
We do complete mechanical suspension and alignment work using Hunter Engineering Equipment.

VIP Services
We can assist you with your claim once you have made that initial report to your insurance company. Once you have made that report we can then deal with the appraiser that will be looking at your vehicle. We can also pick up and delivery your vehicle along with providing you with a rental vehicle if one is necessary. Prior arraignments would need to be made for this service.

Towing Services
Stephens Automotive provide 24 hour tow service. They can be contacted if after hours directly at 781-393-8392. During the day you may contact us and we will make the necessary arraignments.

Rental Services

Hertz Local Edition: 781-284-0262

Enterprise Rent A Car: 617-389-0101 or 800-Rent-A-Car

If it's during business hours you may contact us and we will make the necessary arraignments for you.

Commonwealth of Mass Motor Vehicle Crash Operator Report (choose Operator's Report of Motor Vehicle Accident). This is the police report that is required by your insurance company to be filled out with all the necessary accident information. After filling out copies are required to be forward to the Registry of Motor Vehicle, Insurance Agency or Insurance Company directly and to the local police station were accident occurred.

Insurance Claim Assistance
We provide assistance with your claim. Once you have made that initial report to your insurance company we then can deal with the appraiser that will be looking at your vehicle, as well as finding out liability and payment on the claim once looked at.

Pick Up and Delivery Services
We can pick up your vehicle and deliver it to you if this is more convenient for you. Also providing you with a rental at the time that the vehicle is picked up if one is needed (prior arrangement are to be made).

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99 Everett Avenue, Chelsea, MA 02150 | Phone: (617) 887-0080 | Fax: (617) 887-0187
Hours: Monday-Friday 8:00am-5:30pm, Saturday 8:00am-12:00pm